![]() ![]() We need hands sent to be able to add/test parsing support. If all the information is not included we will need to email you again to request it. ![]() With all the above information we should be able to narrow down what is causing the issue. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.* It is configured in the Site Setup - Auto Import Folders menu. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. *All original hands that are auto-imported get moved to an archive for performance reasons. Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - %3F Attach a copy of the original Hand history for the table with the issue* Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot Attach a screenshot of the table/desktop You can also enable this before you launch HM2 from the Start Menu. Please enable the Settings > Feature Logging > 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. ![]()
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